Frequently Asked Questions
Everything you need to know about your Evogen style and order
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please note that certain limited-edition drops may be final sale.
How do I know which size to order?
Each product page features a detailed size guide. Our athletic wear is designed for a performance fit; if you prefer a looser feel, we recommend sizing up.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.